Azalaï Hôtel Contonou

Great location, beautiful surrounding atmosphere, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean,good and great value for money . I was very pleased, I hope to be back for a longer visit in the future.

Good hotel. Lovely pool, decent gym. It's got a spa too. It's nice and chilled. Near the airport. Staff are very good. Rooms could do with better air conditioning systems however it is still cold enough. Clean and all ok. Should review the prices of the room service though. Because there are ways around it

I booked and paid for accommodation for a business trip weeks in advance. Then we followed up with mails and calls confirming payment, flight details, booking dates, arranging transfer from the airport (which is something they advertise as a free service) Upon arrival after 2 days travelling, the transfer was more than an hour late, got to the hotel and they insisted that I pay the full booking fee again, because they were unable to find/confirm payment. Took them more than an hour to sort themselves out. No concern for the client that has to sit and wait whilst witnessing this chaos. Person at reception had no idea what he was doing and still insisted on payment after showing him the proof of payment. 3 hours wasted after a tiring day purely due to incompetence. Their high rates and service certainly does not match up. I will look elsewhere for accommodation next time

Update: the hotel has added a privacy fence to the pool deck. This greatly improves the experience when swimming. Original Post: I use the pool. It’s extremely creepy that guys from the beach sit and stare. I recommend a private fence. It ruins my swimming experience often. Edit: it is now over two months since I first posted. I’ve added pictures. This is all you can see from the pool deck. People stare the entire time. Also, they make comments when you are drying off from the pool.

Only one positive point is the staff at the reception. The rest was purely a disaster. Expensive room to start with. Mine (a suite) was in a terrible shape: sand on the floor, mould all over the walls and the AC unit. My window didn’t close properly and there was a storm. Used bandaid found in the wardrobe. Obviously the bedsheets haven’t been changed and the cover on the of the bed was full of hair. The shower is in the corner of the bathroom with only one glass window so the water just floods the floor very quickly. This hotel needs a proper renovation and deep cleaning.