Beautiful Hotel in beautiful surroundings.
However the service is very poor.
Since the Hotel has just starting operating, it seems that the Service Staff is just learning things from the grassroots.
They are quite friendly and polite, but definitely not well trained.
We had been waiting 3 hours for lunch.
The salad came without dressing.
When asking for the dressing, the waiter didn't even know what dressing is.
Still a lot of room for improvement.
A Serene Getaway with Minor Hiccups
I recently had the pleasure of visiting this enchanting resort, and I must say, it's a hidden gem! The tranquil atmosphere and stunning surroundings make it an ideal vacation spot.
For travelers from Lilongwe, I recommend using the air-wing road, as Google Maps provides accurate directions without any issues. However, if you're coming from Mponela, be sure to keep an eye out for a green road sign on the left after passing Mpojera and before reaching Madisi. Missing this turn might lead to navigation challenges due to poor network coverage. We had to hire a villager to show us the way as we missed a turn in the village.
The resort offers three types of rooms: Deluxe, Suites, and Standard, each with its unique features. Two additional blocks are under construction, nearing completion. The restaurant serves delicious food, and the conference hall is well-equipped, although a public addressing system was not evident. While the hotel's internet connectivity was disappointing, TNM's network coverage was reliable.
The floating restaurant and campsite are breathtaking, but note that orders must be placed through the main restaurant, and waiting staff are not always available at the floating restaurant. Despite its remote location, the area is remarkably safe. The resort is continually developing, with a children's park, islands, and boating facilities in the works.
Overall, this resort offers a wonderful getaway experience, with minor improvements needed in terms of internet connectivity and staffing at the floating restaurant.
Missed the hotel by over 40km as map marker is in the wrong place on Google maps. Also road sign on the M1 is very tiny. You have to pay attention for a green road sign on the left after you've passed Mpojera and before you reach Madisi. Boat ride minimum fare is for 4 people. Deluxe rooms don't have a desk, just bed and chair, but the suites are definitely very nice. Massive room for improvement on the board rooms and conferencing facilities.
Very beautiful floating restaurant and picturesque camp site. I don't mind going over and over for the floating restaurant. Only challenge is there is only one kitchen at the main restaurant and orders are done either there or at the reception as floating restaurant doesn't have waiting staff full time.
Enjoyable boat ride on Dzombe lake with Captain Friday, a gentleman with a cool demeanour. My 5 years old girls enjoyed the ride. As a person who had crossed this land on bare ground before the birth of lake Dzombe, I can attest the transforming power of a vision, even to typical rural area of Malawi.
Served by Oscar in Mulalo restaurant. Excellent customer service. The meals were as desired. A tasty spring chicken, oven roasted meeting my wife's taste. My daughter enjoyed the chicken kumudzi, while the rest jumped on T-bone and Pork chops. Surprisingly the usual fanta tasted like Kamuzu Fanta, bringing the old memories of the original Fanta.
Harisen Amin
a month agoA very nice place, worth a visit. I enjoyed the boat ride.
Sr.Veronika Engelmann
a year agoBeautiful Hotel in beautiful surroundings. However the service is very poor. Since the Hotel has just starting operating, it seems that the Service Staff is just learning things from the grassroots. They are quite friendly and polite, but definitely not well trained. We had been waiting 3 hours for lunch. The salad came without dressing. When asking for the dressing, the waiter didn't even know what dressing is. Still a lot of room for improvement.
Manu M Scaria
6 months agoA Serene Getaway with Minor Hiccups I recently had the pleasure of visiting this enchanting resort, and I must say, it's a hidden gem! The tranquil atmosphere and stunning surroundings make it an ideal vacation spot. For travelers from Lilongwe, I recommend using the air-wing road, as Google Maps provides accurate directions without any issues. However, if you're coming from Mponela, be sure to keep an eye out for a green road sign on the left after passing Mpojera and before reaching Madisi. Missing this turn might lead to navigation challenges due to poor network coverage. We had to hire a villager to show us the way as we missed a turn in the village. The resort offers three types of rooms: Deluxe, Suites, and Standard, each with its unique features. Two additional blocks are under construction, nearing completion. The restaurant serves delicious food, and the conference hall is well-equipped, although a public addressing system was not evident. While the hotel's internet connectivity was disappointing, TNM's network coverage was reliable. The floating restaurant and campsite are breathtaking, but note that orders must be placed through the main restaurant, and waiting staff are not always available at the floating restaurant. Despite its remote location, the area is remarkably safe. The resort is continually developing, with a children's park, islands, and boating facilities in the works. Overall, this resort offers a wonderful getaway experience, with minor improvements needed in terms of internet connectivity and staffing at the floating restaurant.
Ahamad Milazi
8 months agoMissed the hotel by over 40km as map marker is in the wrong place on Google maps. Also road sign on the M1 is very tiny. You have to pay attention for a green road sign on the left after you've passed Mpojera and before you reach Madisi. Boat ride minimum fare is for 4 people. Deluxe rooms don't have a desk, just bed and chair, but the suites are definitely very nice. Massive room for improvement on the board rooms and conferencing facilities. Very beautiful floating restaurant and picturesque camp site. I don't mind going over and over for the floating restaurant. Only challenge is there is only one kitchen at the main restaurant and orders are done either there or at the reception as floating restaurant doesn't have waiting staff full time.
Brave Tembo
a year agoEnjoyable boat ride on Dzombe lake with Captain Friday, a gentleman with a cool demeanour. My 5 years old girls enjoyed the ride. As a person who had crossed this land on bare ground before the birth of lake Dzombe, I can attest the transforming power of a vision, even to typical rural area of Malawi. Served by Oscar in Mulalo restaurant. Excellent customer service. The meals were as desired. A tasty spring chicken, oven roasted meeting my wife's taste. My daughter enjoyed the chicken kumudzi, while the rest jumped on T-bone and Pork chops. Surprisingly the usual fanta tasted like Kamuzu Fanta, bringing the old memories of the original Fanta.